Report 2021-118 Recommendation 15 Responses
Report 2021-118: State Water Resources Control Board: It Lacks the Urgency Necessary to Ensure That Failing Water Systems Receive Needed Assistance in a Timely Manner (Release Date: July 2022)
Recommendation #15 To: Water Resources Control Board
To ensure that it effectively manages technical assistance projects and oversees technical assistance providers' performance, by January 2023 the State Water Board should establish performance metrics and time frames for its review of technical assistance providers' deliverables to verify that the providers have addressed water systems' needs in an appropriate and timely manner. The State Water Board should include its metrics and performance expectations in all of its technical assistance provider agreements.
60-Day Agency Response
September 2022 - Meet w/Technical Assistance providers
October 2022 - Develop key performance indicators and expectations
November 2022 - Review w/Technical Assistance providers/finalize
December 2022 - Notify Technical Assistance providers of Key Performance Indicators (KPIs)/expectations.
New and amended agreements will include KPIs and expectations.
- Estimated Completion Date: January 1, 2023
- Response Date: September 2022
California State Auditor's Assessment of 60-Day Status: Pending
All Recommendations in 2021-118
Agency responses received are posted verbatim.
